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Customer support
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Customer support
- Handling of Incoming calls, mails and emails (order taking, service issues, product information, etc.)
- Bilingual Agents available from 8:00 AM to 7:00 PM EST
- Toll-free number accessible across North America
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Telemarketing
- Promotion of products and services
- Sales
- Customized follow-up
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Financial management
- Handling of various methods of payment : cheque, credit card, AccèsD, money order
- Discrepancy management: missing signatures, NSF cheques
- Reimbursements, debts adjustment, financial reminders
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Reporting
- Monthly sales reports
- Inventory management reports
- Other customized reports
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CONTACT US !
Nicolas Libbrecht
514 355 5610 -348
ENTRUST US WITH YOUR LOGISTICS,
FOCUS ON YOUR DEVELOPMENT.
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